Frequently Asked Questions
It is essential to have a valid identity card or passport. It is also recommended to carry a photocopy of your identity documents in your luggage.
Bookings can be made via Aqua Terra Travel at 1-866-628-6241 or by email at ventes@voyagesaquaterra.com
The onboard currency is the euro. You can settle your final bill in cash, by debit card (except on the Douro), or with the following credit cards: MasterCard, VISA, American Express. A PIN code is required for card payments.
Yes, several A-ROSA ships offer family cabins with connecting doors, ideal for families traveling with children.
A-ROSA ships are equipped with restaurants, bars, SPA-ROSA, pools, fitness centers, and offer entertainment programs for adults and children.
Bringing alcohol on board is prohibited. However, purchasing alcohol during shore excursions is permitted, with a limit of 1 liter per person over 18 years old.
Yes, the Kids Club is available on certain ships, offering supervised activities for children aged 4 and above.
Children under 15 can travel for free under certain conditions. Please check specific offers for more details.
In the EU, you may leave the ship as soon as it docks. Outside the EU, permission from local authorities is required. It is important to return on board at least 30 minutes before departure.
Excursions can be booked on board or via the A-ROSA app. Options include guided tours, bike trips, culinary experiences, and more.
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